About Trenara
Trenara helps runners unlock their personal best through personalized training plans, sports science and a strong community. Our mission: unlock your personal best.
We combine coaching expertise, training data and scientific insights to guide every runner in a personal way. Technology supports that guidance, but coaching and the human touch are always at the core.
Why we’re hiring
Our community is growing, and we’re looking for someone to help shape the human side of Trenara. This role combines coaching, community building and growth. You’ll become a key link between our users, our coaching philosophy and our brand experience.
Your mission: make every Trenara user feel guided, heard and connected to Trenara and its community.
What you’ll do
What does an Athlete Experience Coach do?
Coaching & Education
Speak to our users through social media and become a visible face of Trenara
Help us to shape and create educational content
Community & Ambassadors
Expand and manage our ambassador program
Strengthen community engagement, both on- and offline
Organize activations and challenges
Collect and analyze community feedback
Organize community runs, workshops and meetups
Support activations together with ambassadors and partners
User Guidance & Support
Become the first human point of contact for user questions
Structure and improve helpdesk and community support
Identify patterns in feedback and user needs
Temporary responsibilities (during growth phase)
In the first phase, your role will also include merchandising, managing social media and some B2B-related tasks. As the team grows, this scope will become more focused.
Your Profile
Must-haves
Background in sports science, coaching, physiotherapy or similar
Strong affinity with endurance sports
Strong communication and social skills, including on camera
Energy from working with people and guiding athletes
Ability to communicate in English
Nice-to-haves
Experience with community building
Experience with events or sports organizations
Experience in content creation
Affinity with multiple movement disciplines (mobility, activation, yoga, pilates, etc.)
Who you are
You are visible, approachable and connecting
You can motivate and energize people
You listen to users and understand their needs
You are structured and take ownership
Not someone who's looking for a typical 9-to-5 role. Evening and weekend work are part of the job when events or community moments require it.
What We Offer
A dynamic and varied role within a growing sport-tech scale-up with over 150,000 users.
Hybrid workplace: Combination of office (2 to 3 days) and remote work. HQ is in Tongeren.
Salary: we’re hiring for a junior to medior profile (up to 3 years of experience). Salary is competitive and aligned with your experience, complemented by a strong benefits package including meal and eco vouchers, additional vacation days, health insurance, a mobile phone plan and free parking.
iPhone & MacBook
Full time in a 38-hour workweek. 4/5 is possible as well.
The chance to make a real contribution to an inspiring sports success story.
Interested?
Contact Christophe for more information about the job (christophe@trenara.com), or send him your motivation letter and CV. We look forward to meeting you and seeing how you can help take Trenara to the next level!